Sunday, June 29, 2008

Site Loads, But Features Don't Function Properly

Solutions:
The site may contain a Java applet , ActiveX control , JavaScript , or some other advanced feature that your browser cannot process. Make sure that: your browser is capable of using such features, and that these capabilities are activated (see your browser's "Preferences" or "Options" menu).

Download a newer version of your browser if necessary. Look under "Help" in your browser's menu bar to determine its version. For Netscape Navigator and Internet Explorer, download Version 3 or higher if you have not already done so.

Your browser might require a plug-in (auxiliary file) to use a feature contained in the site. Most sites will provide a link for downloading the necessary plug-in; Microsoft Internet Explorer will attempt to download whatever plug-ins it needs automatically.

If you are on a slow connection (slower than 28.8 kbps), have a slow CPU , or if you are online at a particularly busy time, your system may have trouble downloading or processing the feature. Try again at a different time, or just be patient. If your computer has consistent problems processing Java or ActiveX, disable those capabilities.

Some "virtual memory" applications, which allow a computer to operate as though it has more RAM than it actually does, can interfere with browsers. If you use virtual memory software and experience frequent problems with your browser, remove the virtual memory software. If your computer needs more memory, upgrade it with actual RAM.

The site contains non-standard HTML or unusual scripting that is specific to a particular browser. Look for special instructions on the site concerning preferred browsers and plug-ins that enable other browsers to use the features. Many sites offer alternative (usually text-only) pages for users without certain capabilities.

The site contains code that is erroneous or corrupt. If you believe this to be the case, notify the Webmaster.

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