Solutions:
Web sites are not permanent, and may change URL addresses or even close without notice. In such cases, hotlinks to affected sites are not always updated or deleted right away. If you receive an error message when attempting to access a particular site, try searching for a more up-to-date URL via a Web index.
Some access providers maintain their own archives (caches ) of Web sites in order to speed up access. Sometimes, this archiving process will inadvertently disable certain Web functions, making some pages difficult or impossible to access properly. Also, this archiving process can prevent you from loading the most current version of a page (a dilemma most noticeable when accessing news sites or other resources that change frequently).
Your access provider may maintain firewalls that prevent you from accessing certain Internet resources for security reasons. Contact your service provider if you believe this to be the case.
A Webmaster may establish bozo filters that block certain users from accessing Web pages. Some bozo filters are temporary, so wait a few days to see if it is removed. Otherwise, try contacting the Webmaster to see if there are other ways of accessing the site.
Some Web sites require registration before you can access them. Follow the registration procedure (which may require you to pay a fee before full access is granted).
Your access software may contain a monitoring application that blocks access to Internet resources considered inappropriate for children. Disable this application if necessary; if you need help, ask your service provider.
If the server containing the site is overloaded or "down," you will not be able to access the site. Try again later.
Showing posts with label system maintenance. Show all posts
Showing posts with label system maintenance. Show all posts
Sunday, June 29, 2008
Can't Connect to the Internet Service Provider
Solutions:
Make sure your modem is switched on and connected to a live phone line. If necessary, refer to your modem's user manual.
Make sure your connection software is configured properly. If necessary, refer to the original setup instructions, or call your provider's customer service number.
You might be having trouble with your phone line. Before attempting a connection, make sure that all phones on the line are hung up, and check for a dial tone. If you encounter a problem with your line that you cannot resolve on your own, contact your phone company by dialing 611, a service available in most areas in the U.S. (on someone else's phone, of course).
You may experience problems if your modem is "connected" to your phone line by way of a radio-based phone extension. While adequate for voice communications, these extenders usually do not provide a connection that is clean enough (noise-free) for digital transmissions.
The problem might not be on your end, but might lie with the service provider. Often, if too many users are logged on to a provider's system, the provider will not permit additional connections. Also, the provider might be performing system maintenance (though most providers try to do such work during "off" hours to minimize disruption). If you believe this to be the case, try connecting again until you establish a connection, or try another "point of presence" phone number for your provider.
Make sure your modem is switched on and connected to a live phone line. If necessary, refer to your modem's user manual.
Make sure your connection software is configured properly. If necessary, refer to the original setup instructions, or call your provider's customer service number.
You might be having trouble with your phone line. Before attempting a connection, make sure that all phones on the line are hung up, and check for a dial tone. If you encounter a problem with your line that you cannot resolve on your own, contact your phone company by dialing 611, a service available in most areas in the U.S. (on someone else's phone, of course).
You may experience problems if your modem is "connected" to your phone line by way of a radio-based phone extension. While adequate for voice communications, these extenders usually do not provide a connection that is clean enough (noise-free) for digital transmissions.
The problem might not be on your end, but might lie with the service provider. Often, if too many users are logged on to a provider's system, the provider will not permit additional connections. Also, the provider might be performing system maintenance (though most providers try to do such work during "off" hours to minimize disruption). If you believe this to be the case, try connecting again until you establish a connection, or try another "point of presence" phone number for your provider.
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